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Elements and Performance Criteria

  1. Collect and assess labour market information
  2. Organise labour market information
  3. Use labour market information to support delivery of employment services

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include knowledge of

The composition and working of labour markets

Current and emerging issues relating to the labour market on a national state and local level

Understanding of characteristics of local labour market

Unemployment figures for local area

Current and projected skills shortages

Occupations within key employing industries in local area

Seasonal fluctuations impacting on recruitment

Essential skills

It is critical that the candidate demonstrate the ability to

Demonstrate understanding of labour market composition national and industry trends and emerging issues

Demonstrate knowledge of local labour market composition size characteristics issues and trends

Plan and carry out workplace activities using labour market information

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

These include the ability to

Apply literacy skills to read and understand a variety of texts prepare labour market summaries and produce grammatically correct information

Apply planning skills to organise information and plan activities

Apply problem solving skills to deal with contradictory and ambiguous information

Apply oral and written communication skills to communicate advice and information effectively

Demonstrate effective use of relevant information technology in line with occupational health and safety OHS guidelines

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects for assessment and evidence required to demonstrate this unit of competency

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Evidence must include observation of performance in the work environment or in a simulated work setting

Access and equity considerations

All workers in community services should be aware of access equity and human rights issues in relation to their own area of work

All workers should develop their ability to work in a culturally diverse environment

In recognition of particular issues facing Aboriginal and Torres Strait Islander communities workers should be aware of cultural historical and current issues impacting on Aboriginal and Torres Strait Islander people

Assessors and trainers must take into account relevant access and equity issues in particular relating to factors impacting on Aboriginal andor Torres Strait Islander clients and communities

Context of and specific resources for assessment

This unit can be assessed independently however holistic assessment practice with other community services units of competency is encouraged

Resource requirements for assessment include access to

a relevant workplace or an appropriately simulated environment where assessment may take place

equipment and resources normally used in the workplace

Method of assessment may include

Observations

Questioning

Case studies

Written assignments

Evidence gathered from the workplace environment

Demonstration over a period of time to ensure consistency of performance


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Labour market may be defined by, but is not limited to:

Geographic location

Client demographics

Industry and industry sectors

Seasonal factors

Agricultural crops

Labour market information may include but is not limited to:

Information regarding industries and industry sectors (e.g. workforce size, recruitment methods, conditions of employment, prospects for growth/reduction in labour force)

Information regarding occupations (e.g. prospects of employment, type of work undertaken, workforce size, hiring methods, conditions of employment, employer expectations of workers)

Labour market trends

Peak and trough periods in demand for labour/ seasonality

Areas of high employment and unemployment

Current labour market conditions

Business and economic forecasts

Emerging labour market developments

Industrial framework

Other distinguishing characteristics

Information sources may include, but are not limited to:

Publications, industry journals, articles

Internet websites

Telephone directories

Commercial databases of business and industry information

Australian Bureau of Statistics

Department of Employment and Workplace Relations

Workplace Agreements; information on Federal and State awards

Visits to workplaces

Business cards

Industry Associations

Employee Associations

Chambers of Commerce

Grower Associations

State government departments of employment and training

Information available from within own organisation

Newspapers, e.g. recruitment advertisements and articles

Community organisations

University and other research facilities

Appropriate methods to gather information may include, but are not limited to:

Use of internet

Surveys

Client interviews

Focus groups

Individual research

Questioning during marketing activities to employers

Use of libraries

Publications

Attendance at meetings

Networking

Workplace visits

Communication with colleagues and experts

Advice to clients and employers includes, but is not limited to:

Employability, prospects of employment

Barriers to employment

Suitable employment opportunities for clients

Advice to employers on availability of suitable labour

Recruitment strategies to source suitable labour

Planning work activities may include, but is not limited to:

Business planning and forecasting

Job search planning

Promotional plans

Marketing plans

Contact plans

Employment plans for individual clients

Record labour market information may utilise, for example:

Tables and charts

Software applications

Reports, written or verbal

Hard copy files

Organisation policies and processes may include, but are not limited to:

Recording of information against client and employer files and database records

Use of Contact Management Systems for employers

Preparation of reports on labour market intelligence and information